Battle Box Reviews

*Edit*
The item i ordered was out of stock!
I got a refund, and returned the the item that was sent out to me. I will not be using this company again after have 2 bad experiences with them.

Bad to worse!
My first order with battle box was for a shaker bottle, I emailed in asking when it was going to be dispatched to be told " we don't have any in at the moment they are coming in next week, would you like to wait or would you like a refund" so I had a refund. Put it down to a one off.

6th December I placed an order for a pair of Fitaid wrist wraps that are advertised on the battle box website, ordered with the free 48hr tracked post.

I received an email saying my ordered had been dispatched, but I couldn't see a Royal Mail tracking number, I sent in an email asking for the tracking number, I got a reply back from Alexander with the tracking number, pop it in the Royal Mail website nothing can be found. Thought this was strange as I have never had any problems tracking a parcel with 48hr tracked service before. Anyway my order arrived today 10/12.first thing I spot is The item was sent Royal Mail second class signed for so that isn't Royal Mail 48hr tracked as stated on the website!
Second. On the front of the shipping label it states what I ordered. Fitaid wrist wraps Pink. What I received was a pair of black and pink floral strength wraps and a bottle of liquid chalk.

I have emailed battle box regarding this issue, stating I have the wrong item.
I'm hoping this isn't going to be the same as my first time ordering with them where the item I order from the website isn't Evan in stock!

If this is the case battle box are falsely advertising and mis-selling goods.

I hope this is resolved promptly with me either getting the correct item I ordered and returns the incorrect item free of charge or I receive a full refund and a free returns of the incorrect item.

I will update this review when I get any update from battle box

All in all be very careful ordering. I will not be using them again.

Easy to navigate website. Quick delivery and good value products. Won’t be going anywhere else for my CrossFit products.

Avoid at all costs. Lied about delivery. Horrible to deal with no customer service skills or empathy at all. didnt seem to care they sold my son a mouth gaurd that wasnt instock and couldn't give a date they would deliver. Messed around with nu communication. Only way they got back to me was by writing on their Facebook posts.

Ordered some RX creatine on the 7th of November got it on the 10 th of November. Good service and price, many thanks.

Ordered the Velites quad ultra grips and couldn’t be happier with the service.

Answered all questions I had about the product and even took the time to send sizes and pictures of the grips before I ordered.

Then they arrived three days before I expected them.

Great postage, great product and brilliant customer service.

I bought shirts as advertised and as portrait online in different very bright colours and/or bright text as business related gift The shirts that I received were dark, some text was not visible because of it, absolute nothing like advertised incl two really bad shirts that I received which I never ordered at all!!
After waiting for the delivery for many many weeks (delivery times are also a lie online) and having to pay extra for customs, i was so disappointed, clearly a scam to get rid of misprints that nobody wants. 2 identical ordered shirt weren't even the same color. In the end most of the shirts were send back, (68 gbp worth, plus shipping costs) Battlebox refuses to accept the return, telling me they never got it, and I never got my money back. We have informed all the gyms we are connected to. Be warned, it's a rip off. They lie about what was send and about what they receive back.

My wife loves her knee sleeves . Thankyou xx
Great service,no issue!

Unfortunately battlebox are terrible if things go wrong - if they are out of stock you aren’t getting your products or your email returned or the phone answered or a refund - I had to chase them via PayPal to get my refund - I will not be using again !

Received an item in the incorrect colour. Emailed and received quick response but after replying back, there was no follow through on the offer to resolve the issue for me. Still awaiting for them to do what they offered in their own email a month later.

Very friendly and helpful staff. Threw in a free shaker with my purchase, I will be back!

I ordered wod&done grips from the site, and the service was completely professional from start to finish and my order was received earlier than expected. I also made a stock enquiry about another item and received a very prompt and helpful reply. I’ve waited weeks from other companies before contact, so I would definitely use Battlebox again.

Very helpful when I was trying to find equipment for a new sport.

Excellent store. Fast and prompt delivery. Great customer service and communication.

Fast delivery. Excellent communication and an issue caused by Royal Mail was quickly sorted out.

Great customer service , very helpful to find and correct right product for myself.
Thank you